Service Delivery Policy
This Service Delivery Policy outlines how Apna Cyber Cafe delivers digital services to customers after successful payment.
Nature of Services
Apna Cyber Cafe provides digital assistance services such as online form filling, document submission support, application processing guidance, and consultation. We do not deliver any physical products.
Service Delivery Method
- Services are delivered online via email, WhatsApp, phone call, or through our website portal.
- Customers may be required to submit documents digitally to initiate the service.
Service Delivery Timeline
The service initiation usually begins within 24 hours of successful payment confirmation. Actual completion time may vary depending on:
- Type of service requested
- Completeness and accuracy of customer-provided documents
- Third-party or government portal processing timelines
- Technical or network-related factors
Customer Responsibilities
- Customers must provide correct and complete information and documents.
- Any delay caused due to incorrect or incomplete information is the responsibility of the customer.
Service Availability
Our services are available as per business hours. Some services may be subject to availability of third-party platforms and government portals.
Contact for Service Delivery Issues
If you face any issues related to service delivery, you can contact us:
Email: apnacybercafe25@gmail.com
Phone: +91 9162919654